Clinical services

Updated April 15, 2022

As of April 15, 2022, the WCVM Veterinary Medical Centre (VMC) no longer requires clients to show proof of vaccination before entering the hospital.

All clients must wear disposable, medical grade, three-layer masks while in the hospital. Masks will be provided for anyone who does not have one. Visit the "preventive measures" section for more information. 

To avoid overcrowding, the VMC encourages owners to limit their time spent in the hospital's reception areas. Please wait in your vehicle before your appointment time. 

The VMC offers normal operations in all of its clinical services. However, wait times for some clinical services may be longer than normal. There may also be a wait list for some of our hospital's specialty services. Our clinical team is addressing the backlog of cases in some of our clinical services, and we thank you for your patience. Please contact our client services team for more information.

To minimize contact between animal owners and members of the clinical team, the Veterinary Medical Centre has established a process for admitting and discharging your animals. 

Click the button below for full details.

 

The WCVM Veterinary Medical Centre's Large Animal Clinic and Field Service provides primary health care and round-the-clock emergency services and also serves as the referral centre for all western Canadian veterinarians and their clients.

Field Service

We offer a wide range of primary health and preventive care services to help keep your livestock healthy and productive. Our team will give your animal or herd a thorough checkup and ensure that all preventive health measures are up-to-date.

 Our Field Service teams are available for on-site veterinary care and emergency services. 

Clinical and Specialized Services

In addition to routine veterinary care, the Veterinary Medical Centre provides the following clinical and specialized services for large animals:

Equine Services
Disease Investigations
Field Service
Herd Health
Internal Medicine
Medical Imaging
Ophthalmology
Reproduction
Surgery
Veterinary Services for Other Livestock 

Owner Support

Are you experiencing emotional distress over the health of your animal/herd? Please contact our Veterinary Social Work team for support during this difficult time.

Client Experience Survey

We are always working to improve our clients' experience at the WCVM Veterinary Medical Centre (VMC), so we would love to hear from you about what we are doing right and what we can do better.

Please take a few minutes to give us your feedback. If you would like to have your name entered in a monthly draw for $50 worth of pet food, please include your contact information in the survey form. 

Client Relations and Concerns

The WCVM Veterinary Medical Centre (VMC) has a client relations and concerns process to assist with your concerns if you are unable to find answers to your questions.

Our goals are to provide a mechanism for objective review and response to client concerns and to ensure that all complaints are addressed in a timely and respectful manner. 

Click the button below to read more about the client relations and concerns process. 

Appointments and Referrals

Animal Owners

Contact us to make an appointment. If you are a new client, please click below to find information about our location, parking and what to expect during your animal's appointment.

Referring Veterinarians

Submit an online referral form.


 Emergency services available 24/7

Emergency services are available for acutely ill or seriously injured animals.

Livestock Health News