Clinical services alert

Due to high demand and limited staff, the WCVM Veterinary Medical Centre (VMC) is limiting its after-hours service for small animal emergencies. For the time being, the VMC will continue to decrease its after-hours service for small animal emergency and critical care. 

• The VMC’s clinical team will restrict patient intake to life-threatening cases (red zone) only from 10 p.m. to 7:30 a.m. each evening/night.

• Whenever staffing levels and caseload permits, the clinical team will see patients that fall under the urgent condition (orange zone).

Because of the high demand for emergency and critical care services, the VMC may need to restrict patient intake to life-threatening cases — even during daytime hours.

• CALL 306-966-7126 before bringing your pet to the VMC

• EXPECT longer than normal wait times for clinical service

• BE PREPARED for a change in clinical services. The VMC may be unable to accept non-urgent cases if caseload is high.

Thank you for your understanding!

 

emergency triage chart

Family Day weekend

The WCVM Veterinary Medical Centre (VMC) will be closed on Monday, Feb. 19, in recognition of Family Day, a statutory holiday in Saskatchewan. 

The VMC's clinical services will resume regular hours on Tuesday, Feb. 20, 2024.  

Emergency services are available 24/7 throughout the holiday weekend. However, the VMC's small animal emergency team continues to restrict patient intake to life-threatening cases (red zone) only from 10 p.m. to 7:30 a.m. each evening/night.

Whenever caseload and staffing permits, the clinical team will see patients that fall under the urgent condition (orange zone). Please call 306-966-7126 to speak with our triage team before arrival. Visit vmc.usask.ca for more information about our emergency services. 

QUESTIONS? Call the WCVM Veterinary Medical Centre: 

• Small Animal Clinic: 306-966-7126

• Large Animal Clinic: 306-966-7178


VMC PHARMACY

Before the long weekend, make sure to check your animals' medications and call the WCVM Veterinary Medical Centre pharmacy (306-966-7120) for refills.

Please note that the pharmacy is closed on weekends and statutory holidays — including Family Day on Feb. 19. 

Questions? Call the VMC pharmacy:

• 306-966-7120

Avian influenza

Updated May 2023

Highly pathogenic avian influenza (HPAI) has been detected in multiple provinces in Canada — including Saskatchewan. HPAI is spreading in wild bird populations across the globe and presents a significant national concern as birds migrate to Canada.

If you find an injured or ill wild bird (such as an owl, hawk, eagle, crow, magpie) waterfowl (such as a duck or goose) or water bird (such as a heron or sandpiper), please do not bring the avian species in to the WCVM Veterinary Medical Centre (VMC) building.

Please call the VMC reception team (306-966-7126), and our hospital representative will contact the VMC's avian, exotic and wildlife medicine and surgery service for further instructions. 

Click button below to download a copy of the hospital's flyer, "Avian influenza: what you need to know." 


Entering the WCVM Veterinary Medical Centre

• If you own a pet bird that lives exclusively indoors, you are allowed to bring in your bird to the WCVM Veterinary Medical Centre for veterinary care.

• If you own a bird that spends some or all of its time outdoors, do not bring the bird in to the hospital. Leave the bird in your vehicle and please call 306-966-7126 for further instructions.

Contact Us

Large Animal Clinic

 306-966-7178
Fax: 306-966-7129
vmc.info@usask.ca
8 a.m. to 5 p.m. 
* Email messages are only 
monitored during regular 
working hours

Small Animal Clinic

 306-966-7126
Fax: 306-966-7156
vmc.info@usask.ca
8:00 a.m. to 5:00 p.m.
* Email messages are only 
monitored during regular 
working hours

Field Service

 306-966-7178
Fax 306-966-7129
vmc.info@usask.ca
8 a.m. to 5 p.m.
* Email messages are only 
monitored during regular 
working hours

Regular hours (Monday to Friday) listed above for Large Animal Clinic, Small Animal Clinic and Field Service

 Extended telephone reception hours for Small Animal Clinic only:  

  • Monday to Friday: 8 a.m. to 12 a.m. (midnight)
  • Saturday, Sunday and statutory holidays: 8 a.m. to 12 a.m. (midnight)

For emergencies outside of the hours listed above, the WCVM Veterinary Medical Centre operates a 24-hour call centre that will put you in touch with the hospital's on call services. Our telephone on-call service is available during the following times: 

  • Large Animal Clinic/Field Service: between 5 p.m. and 8 a.m. every day
  • Small Animal Clinic: between 12 a.m. (midnight) and 8 a.m. every day

 Emergency services available 24/7

Pharmacy

VMC Pharmacy

 306-966-7120
306-966-7123

vmc.info@usask.ca
8 a.m. to 4:30 p.m., Monday to Friday
Closed on weekend and statutory holidays
* Email messages are only 
monitored during regular 
working hours


Appointments

To ensure that your visit goes smoothly, the WCVM Veterinary Medical Centre asks all of its clients (including clients who have been referred to the VMC) to schedule an appointment in advance.

Resheduling or canceling appointments
If you can not keep your original appointment, please call the appropriate reception area to reschedule or cancel so the hospital’s clinical team can plan to see another case in your place.

Referrals

The WCVM Veterinary Medical Centre serves as the referral centre for all western Canadian veterinarians as well as for other practitioners in Ontario, Canada's North and northwestern U.S.

Location

WCVM Veterinary Medical Centre

 52 Campus Drive, University of Saskatchewan, Saskatoon, Sask.

Our centre is part of the Western College of Veterinary Medicine (WCVM) that's located on the University of Saskatchewan campus.

Traffic on Veterinary Road is designated as one way, travelling north.

WCVM Allard-Roozen Imaging Suite

 Maintenance Place, University of Saskatchewan, Saskatoon, Sask.

The Allard-Roozen Imaging Suite is located on the west side of the Western College of Veterinary Medicine (WCVM) building. 

Please use Maintenance Road and Maintenance Place (turn north off of Campus Drive) to reach the Allard-Roozen Imaging Suite. 

Animal Transport

Dogs

For the safety of your pet and the public, any dog entering the hospital must be on leash or transported in a secure pet carrier.  

  • DO NOT carry a loose dog in to the hospital

Cats

For the safety of your pet and the public, any cat entering the hospital must be transported in a secure pet carrier.  

  • DO NOT carry a loose cat in to the hospital
  • DO NOT bring your cat on a leash

New Clients

If you are a new client, please click her to find information about parking, check-in and what to expect during your appointment.

Pet Owner Support

Are you experiencing emotional distress over the health of your animal companion? Please contact our Veterinary Social Work team for support during this difficult time.

Pet Memorials

To help commemorate the lives of beloved animals, the WCVM Veterinary Medical Centre offers a pet memorial program to its clients.  

Client Experience Survey

We are always working to improve our clients' experience at the WCVM Veterinary Medical Centre (VMC), so we would love to hear from you about what we are doing right and what we can do better.

Please take a few minutes to give us your feedback. If you would like to have your name entered in a monthly draw for $50 worth of pet food, please include your contact information in the survey form. 

Client Relations and Concerns

The WCVM Veterinary Medical Centre (VMC) has a client relations and concerns process to assist with your concerns if you are unable to find answers to your questions.

Our goals are to provide a mechanism for objective review and response to client concerns and to ensure that all complaints are addressed in a timely and respectful manner. 

For more information, please contact: 

Manager, Client Experience
WCVM Veterinary Medical Centre
vmc.info@usask.ca
306-966-7126 (ext. 8795)

Stray Animals

Do not bring a stray animal to the WCVM Veterinary Medical Centre unless the animal has a life-threatening injury or illness. 

If you find a stray animal within the Saskatoon city limits, please contact the Saskatoon Animal Control Agency (306-385-7387). See below for more information. 

If you find a stray animal outside the Saskatoon city limits, please contact your local municipal office or the Animal Protection Services of Saskatchewan (306-382-0002 or 1-844-382-0002, toll free). See below for more information.

The WCVM Veterinary Medical Centre will not admit a stray animal found within Saskatoon's city limits unless the animal has a life-threatening injury or illness.  

As a Good Samaritan, it is your responsibility to find shelter or temporary housing for the animal.

The Saskatoon Animal Control Agency (SACA) is responsible for stray animals found within Saskatoon's city limits. Please call 306-385-7387 for assistance.

Here are SACA's hours throughout the year: 

  • April 1 to October 31: 7 a.m. to 10 p.m., seven days a week including holidays
  • November 1 to March 31: 8 a.m. to 8 p.m., seven days a week including holidays
  • Year round: available 24/7 for emergencies (such as vehicle accidents or aggresive animals)

Additional resources

The VMC will not admit a stray animal found outside of Saskatoon's city limits unless the animal has a life-threatening illness or injury.

As a Good Samaritan, it is your responsibility to find shelter or temporary housing for the animal.

Here are suggestions that may assist you:

  • Contact the municipal office in the area where the animal was found. Click here to view a list of Saskatchewan's municipal offices. 
  • Contact local animal rescues to see if any organization will accept the stray animal.
  • Take photos of the stray animal and post photos and additional information to local lost and found groups on Facebook and other social media channels or websites such as Kijiji.

Additional resources

Clinical Trials

Research teams at the Western College of Veterinary Medicine (WCVM) frequently ask for assistance in locating potential participants for animal health research studies at the veterinary college. In some cases, the research study will cover the cost of specific tests or procedures for eligible participants. 

For more information, please click on the individual studies listed below or visit the web page listing all current research studies that are seeking potential participants. 

Loading...

Administration

VMC Administration

 306-966-7103
Fax: 306-966-7129
8 a.m. to 5 p.m.
vmc.info@usask.ca

Western College of Veterinary Medicine

 306-966-7447
Fax: 306-966-8747
8:00 a.m. to 4:30 p.m.