Clinical services alert
Due to high demand and limited staff, the WCVM Veterinary Medical Centre (VMC) is limiting its after-hours service for small animal emergencies. For the time being, the VMC will continue to decrease its after-hours service for small animal emergency and critical care.
• The VMC’s clinical team will restrict patient intake to life-threatening cases (red zone) only from 10 p.m. to 7:30 a.m. each evening/night.
• Whenever staffing levels and caseload permits, the clinical team will see patients that fall under the urgent condition (orange zone).
Because of the high demand for emergency and critical care services, the VMC may need to restrict patient intake to life-threatening cases — even during daytime hours.
• CALL 306-966-7126 before bringing your pet to the VMC
• EXPECT longer than normal wait times for clinical service
• BE PREPARED for a change in clinical services. The VMC may be unable to accept non-urgent cases if caseload is high.
Thank you for your understanding!
Avian influenza
Updated May 2023
Highly pathogenic avian influenza (HPAI) has been detected in multiple provinces in Canada — including Saskatchewan. HPAI is spreading in wild bird populations across the globe and presents a significant national concern as birds migrate to Canada.
If you find an injured or ill wild bird (such as an owl, hawk, eagle, crow, magpie) waterfowl (such as a duck or goose) or water bird (such as a heron or sandpiper), please do not bring the avian species in to the WCVM Veterinary Medical Centre (VMC) building.
Please call the VMC reception team (306-966-7126), and our hospital representative will contact the VMC's avian, exotic and wildlife medicine and surgery service for further instructions.
Click button below to download a copy of the hospital's flyer, "Avian influenza: what you need to know."
Entering the WCVM Veterinary Medical Centre
• If you own a pet bird that lives exclusively indoors, you are allowed to bring in your bird to the WCVM Veterinary Medical Centre for veterinary care.
• If you own a bird that spends some or all of its time outdoors, do not bring the bird in to the hospital. Leave the bird in your vehicle and please call 306-966-7126 for further instructions.
Contact Us
Large Animal Clinic
306-966-7178
Fax: 306-966-7129
vmc.info@usask.ca
8 a.m. to 5 p.m.
* Email messages are only
monitored during regular
working hours
Small Animal Clinic
306-966-7126
8:00 a.m. to 5:00 p.m.
* Email messages are only
monitored during regular
working hours
Field Service
306-966-7178
8 a.m. to 5 p.m.
* Email messages are only
monitored during regular
working hours
Regular hours (Monday to Friday) listed above for Large Animal Clinic, Small Animal Clinic and Field Service
Extended telephone reception hours for Small Animal Clinic only:
- Monday to Friday: 8 a.m. to 12 a.m. (midnight)
- Saturday, Sunday and statutory holidays: 8 a.m. to 12 a.m. (midnight)
For emergencies outside of the hours listed above, the WCVM Veterinary Medical Centre operates a 24-hour call centre that will put you in touch with the hospital's on call services. Our telephone on-call service is available during the following times:
- Large Animal Clinic/Field Service: between 5 p.m. and 8 a.m. every day
- Small Animal Clinic: between 12 a.m. (midnight) and 8 a.m. every day
Emergency services available 24/7
Pharmacy
VMC Pharmacy
306-966-7120
306-966-7123
8 a.m. to 4:30 p.m., Monday to Friday
Closed on weekend and statutory holidays
* Email messages are only
monitored during regular
working hours
Appointments
To ensure that your visit goes smoothly, the WCVM Veterinary Medical Centre asks all of its clients (including clients who have been referred to the VMC) to schedule an appointment in advance.
Resheduling or canceling appointments
If you can not keep your original appointment, please call the appropriate reception area to reschedule or cancel so the hospital’s clinical team can plan to see another case in your place.
Referrals
The WCVM Veterinary Medical Centre serves as the referral centre for all western Canadian veterinarians as well as for other practitioners in Ontario, Canada's North and northwestern U.S.
Location
WCVM Veterinary Medical Centre
52 Campus Drive, University of Saskatchewan, Saskatoon, Sask.
Our centre is part of the Western College of Veterinary Medicine (WCVM) that's located on the University of Saskatchewan campus.
Traffic on Veterinary Road is designated as one way, travelling north.
WCVM Allard-Roozen Imaging Suite
Maintenance Place, University of Saskatchewan, Saskatoon, Sask.
The Allard-Roozen Imaging Suite is located on the west side of the Western College of Veterinary Medicine (WCVM) building.
Please use Maintenance Road and Maintenance Place (turn north off of Campus Drive) to reach the Allard-Roozen Imaging Suite.
Animal Transport
Dogs
For the safety of your pet and the public, any dog entering the hospital must be on leash or transported in a secure pet carrier.
- DO NOT carry a loose dog in to the hospital
Cats
For the safety of your pet and the public, any cat entering the hospital must be transported in a secure pet carrier.
- DO NOT carry a loose cat in to the hospital
- DO NOT bring your cat on a leash
New Clients
If you are a new client, please click her to find information about parking, check-in and what to expect during your appointment.
Pet Owner Support
Pet Memorials
Client Experience Survey
We are always working to improve our clients' experience at the WCVM Veterinary Medical Centre (VMC), so we would love to hear from you about what we are doing right and what we can do better.
Please take a few minutes to give us your feedback. If you would like to have your name entered in a monthly draw for $50 worth of pet food, please include your contact information in the survey form.
Client Relations and Concerns
The WCVM Veterinary Medical Centre (VMC) has a client relations and concerns process to assist with your concerns if you are unable to find answers to your questions.
Our goals are to provide a mechanism for objective review and response to client concerns and to ensure that all complaints are addressed in a timely and respectful manner.
For more information, please contact:
Manager, Client Experience
WCVM Veterinary Medical Centre
vmc.info@usask.ca
306-966-7126 (ext. 8795)
Stray Animals
Do not bring a stray animal to the WCVM Veterinary Medical Centre unless the animal has a life-threatening injury or illness.
If you find a stray animal within the Saskatoon city limits, please contact the Saskatoon Animal Control Agency (306-385-7387). See below for more information.
If you find a stray animal outside the Saskatoon city limits, please contact your local municipal office or the Animal Protection Services of Saskatchewan (306-382-0002 or 1-844-382-0002, toll free). See below for more information.
The WCVM Veterinary Medical Centre will not admit a stray animal found within Saskatoon's city limits unless the animal has a life-threatening injury or illness.
As a Good Samaritan, it is your responsibility to find shelter or temporary housing for the animal.
The Saskatoon Animal Control Agency (SACA) is responsible for stray animals found within Saskatoon's city limits. Please call 306-385-7387 for assistance.
Here are SACA's hours throughout the year:
- April 1 to October 31: 7 a.m. to 10 p.m., seven days a week including holidays
- November 1 to March 31: 8 a.m. to 8 p.m., seven days a week including holidays
- Year round: available 24/7 for emergencies (such as vehicle accidents or aggresive animals)
Additional resources
- Saskatoon SPCA: 306-374-7387
- Animal Protection Services of Saskatchewan: 306-382-0002 or 1-844-382-0002 (toll free)
The VMC will not admit a stray animal found outside of Saskatoon's city limits unless the animal has a life-threatening illness or injury.
As a Good Samaritan, it is your responsibility to find shelter or temporary housing for the animal.
Here are suggestions that may assist you:
- Contact the municipal office in the area where the animal was found. Click here to view a list of Saskatchewan's municipal offices.
- Contact local animal rescues to see if any organization will accept the stray animal.
- Take photos of the stray animal and post photos and additional information to local lost and found groups on Facebook and other social media channels or websites such as Kijiji.
Additional resources
- Animal Protection Services of Saskatchewan: 306-382-0002
- Saskatoon SPCA: 306-374-7387
Clinical Trials
Research teams at the Western College of Veterinary Medicine (WCVM) frequently ask for assistance in locating potential participants for animal health research studies at the veterinary college. In some cases, the research study will cover the cost of specific tests or procedures for eligible participants.
For more information, please click on the individual studies listed below or visit the web page listing all current research studies that are seeking potential participants.
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Administration
VMC Administration
306-966-7103
8 a.m. to 5 p.m.
vmc.info@usask.ca
Western College of Veterinary Medicine
306-966-7447
8:00 a.m. to 4:30 p.m.